get /api/v3/tickets/{ticketId}
| TicketID | 1272 |
| TicketTitle | Signatur-script skal opdateres |
| TicketNumber | 11032026_4931725358 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 889 |
| EndUserEmail | toch@scantago.com |
| EndUserFirstName | Tony |
| EndUserLastName | Christensen |
| EndUserPhone | +45 40 95 52 85 |
| TicketResolvedDate | 2026-03-11T15:14:27Z |
| TicketCreatedDate | 2026-02-18T11:11:45Z |
| TechnicianFirstCommentDate | 2026-02-19T14:28:18Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Mangler mailadrese i signatur Links er ikke klik.bare |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Mangler mailadrese i signatur Links er ikke klik.bare |
| LastEndUserCommentTimestamp | 2026-02-18T11:11:45Z |
| LastTechnicianComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Kære Tony. Grunden til at flere af jeres mail ikke kom med i signaturen er nok fordi den ikke var tastet ind alle. Jeg har opdateret for dem, jeg kunne finde: Vil du kigge igennem om alle stemmer? Den tidligere liste havde kun 6 personer med email: Bjarke Falch Sørensen Systemkonsulent |
| LastTechnicianCommentTimestamp | 2026-02-20T12:05:46Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 194 |
| CustomerName | Scantago A/S |
| CustomerBusinessNumber | 29174881 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| ContractID | 10 |
| RelationType | None |