get /api/v3/tickets/{ticketId}
| TicketID | 1439 |
| TicketTitle | Adgang til faktura-postkassen. |
| TicketNumber | 09042014_7167001836 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 572 |
| EndUserEmail | dj@dannersborn.dk |
| EndUserFirstName | Diana Friis |
| EndUserLastName | Jonsson |
| EndUserPhone | 30317529 |
| TicketResolvedDate | 2026-03-03T13:24:34Z |
| TicketCreatedDate | 2026-03-03T13:23:34Z |
| TechnicianFirstCommentDate | 2026-03-03T13:24:34Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserCommentTimestamp | 2026-03-03T13:23:34Z |
| LastTechnicianComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Kære Diana. Du har nu fået adgang til postkassen. Den dukker automatisk op under din indbakke i Outlook. Det kan være du lige skal genstarte Outlook først. Bjarke Falch Sørensen Systemkonsulent |
| LastTechnicianCommentTimestamp | 2026-03-03T13:24:34Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 152 |
| CustomerName | Danners Børn |
| CustomerBusinessNumber | 10237136 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |