get /api/v3/tickets/{ticketId}
| TicketID | 1458 |
| TicketTitle | C11B13E356629 VB: Your Case 00246391 / Aktieselskabet Einar Willumsen has been resolved |
| TicketNumber | 05032026_7883500332 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | |
| TicketType | Incident |
| EndUserID | 261 |
| EndUserEmail | lel@ewflavours.com |
| EndUserFirstName | Lidia |
| EndUserLastName | Elfstrand |
| EndUserPhone | |
| TicketResolvedDate | 2026-03-05T12:17:42Z |
| TicketCreatedDate | 2026-03-04T13:46:16Z |
| TechnicianFirstCommentDate | 2026-03-04T13:53:15Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Hej, Jag undrar om jag kan f? bifogade filer ?terst?llda? This attachment has been removed from the email by Darktrace Email Security. Please quote key C11B13E356629 if contacting Einar Willumsen IT support.This attachment has been removed from the email by Darktrace Email Security. Please quote key C11B13E356629 if contacting Einar Willumsen IT support. Med venlig hilsen / Best Regards Lidia Elfstrand RA Specialist, MSc, PhD E: Lel@ewflavours.com A/S Einar Willumsen Abildager 23-25, DK-2605 Br?ndby P: +45 4345 2244 This e-mail message may contain information which is legally privileged and/or confidential. If you are not the intended recipient, you are notified that any unauthorised disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender and delete the material from any computer. Einar Willumsen has taken every reasonable precaution to minimise the risk of software viruses, and as such we cannot accept liability for any damage you may sustain as a result of such viruses. Fr?n: Product Regulatory <product.regulatory@univarsolutions.com> Skickat: den 4 mars 2026 14:38 Till: Lidia Elfstrand <Lel@ewflavours.com> Kopia: ceri.fortt@univarsolutions.com ?mne: Your Case 00246391 / Aktieselskabet Einar Willumsen has been resolved Dear Customer, Your Case has been resolved. PRODUCT: SUPER SOLU GREEN GINGER - 2042741 Below you will find the information related to your Case. Due to the high frequency of requests we receive on a daily basis, we are unable to complete individual customer’s questionnaires or specific forms. To help resolve the situation, we aim to provide the requested information with a supporting documentation pack which answers your enquiry accordingly. If you require further information, please feel free to contact us and we will do our best to assist you. We trust this meets with your understanding. Please see attached for supporting documentation. The product 13.05 Super Soluble Green Ginger is produced by Kalsec in Kalamazoo (US): 3713 West Main Street, Kalamazoo, Michigan, United States of America, 49006. This site is SQF certified. Should you need any further assistance related to this case, please do not hesitate to contact us. Best regards, Katherine Ramshaw Your Univar EMEA Regulatory Team ### This is an EXTERNAL email originated from outside EW. Do not click links or open attachments unless you recognize the sender and know the content is safe. ### |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Kære Bjarke, Mange tak for hjälpen! Med venlig hilsen / Best Regards Lidia Elfstrand RA Specialist, MSc, PhD E: Lel@ewflavours.com A/S Einar Willumsen Abildager 23-25, DK-2605 Brøndby P: +45 4345 2244 This e-mail message may contain information which is legally privileged and/or confidential. If you are not the intended recipient, you are notified that any unauthorised disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender and delete the material from any computer. Einar Willumsen has taken every reasonable precaution to minimise the risk of software viruses, and as such we cannot accept liability for any damage you may sustain as a result of such viruses. Från: Bjarke Falch Sørensen <support@fair-it.dk> Skickat: den 5 mars 2026 13:07 Till: Lidia Elfstrand <Lel@ewflavours.com> Ämne: Re: [#1458] C11B13E356629 VB: Your Case 00246391 / Aktieselskabet Einar Willumsen has been resolved |
| LastEndUserCommentTimestamp | 2026-03-05T12:16:10Z |
| LastTechnicianComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Kære Lidia Jeg har lagt ZIP-filen på J:\Univar\ til dig :-) Bjarke Falch Sørensen Systemkonsulent |
| LastTechnicianCommentTimestamp | 2026-03-05T12:06:41Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 0 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 0 |
| TotalDurationMinutes | 0 |
| CustomerID | 14 |
| CustomerName | Aktieselskabet Einar Willumsen |
| CustomerBusinessNumber | 10343216 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |