get /api/v3/tickets/{ticketId}
| TicketID | 1463 |
| TicketTitle | Ny bærbar til Ole |
| TicketNumber | 09032026_8677886676 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Resolved |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 981 |
| EndUserEmail | ole@mobelgruppen.dk |
| EndUserFirstName | Ole |
| EndUserLastName | Schou |
| EndUserPhone | 31408587 |
| TicketResolvedDate | 2026-03-09T14:12:59Z |
| TicketCreatedDate | 2026-03-04T15:30:31Z |
| TechnicianFirstCommentDate | 2026-03-06T06:19:49Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Den bærbare er kommet og står på lageret |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Den bærbare er kommet og står på lageret |
| LastEndUserCommentTimestamp | 2026-03-04T15:30:31Z |
| LastTechnicianComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Kære Ole. Vi har en computer klar til dig. Hvornår passer det dig at vi kommer forbi og sætter den op til dig? Bjarke Falch Sørensen Systemkonsulent |
| LastTechnicianCommentTimestamp | 2026-03-09T07:47:00Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 19800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 19800 |
| TotalDurationMinutes | 0 |
| CustomerID | 15 |
| CustomerName | Møbel-Gruppen A/S |
| CustomerBusinessNumber | 28707568 |
| TechnicianContactID | 5 |
| TechnicianFullName | Bjarke Falch Sørensen |
| TechnicianEmail | bs@fair-it.dk |
| RelationType | None |