get /api/v3/tickets/{ticketId}
| TicketID | 1472 |
| TicketTitle | Midlertidig viderestilling af Tines postkasse og telefon |
| TicketNumber | 09042014_7004949195 |
| TicketPriority | Low |
| TicketImpact | NoImpact |
| TicketStatus | Open |
| TicketSource | Phone |
| TicketType | Incident |
| EndUserID | 433 |
| EndUserEmail | mba@concura.dk |
| EndUserFirstName | Marianne |
| EndUserLastName | Bauerfeind |
| EndUserPhone | 59450922 |
| TicketCreatedDate | 2026-03-05T08:24:01Z |
| TechnicianFirstCommentDate | 2026-03-05T08:28:10Z |
| FirstComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } |
| LastEndUserCommentTimestamp | 2026-03-05T08:24:01Z |
| LastTechnicianComment | p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Hej Marianne Jeg har tildelt dig Tine postkasse som aftalt - du bør havde adgang inden for 5 minutter. Men hensyn til viderestilling af telefon har jeg oprettet en ekstra profil, som er aktiveret i Tines Myfone. Den er kaldet ekstraordinær, når hun er tilbage igen vælger hun en af de andre eller du kontakter mig som aftalt - så slår jeg det fra igen. Bo Pajesø Erichsen Systemkonsulent |
| LastTechnicianCommentTimestamp | 2026-03-05T08:28:10Z |
| OnSiteDurationSeconds | 0 |
| OnSiteDurationMinutes | 0 |
| OffSiteDurationSeconds | 1800 |
| OffSiteDurationMinutes | 0 |
| OnSLADurationMinutes | 0 |
| OffSLADurationMinutes | 0 |
| TotalDurationSeconds | 1800 |
| TotalDurationMinutes | 0 |
| CustomerID | 126 |
| CustomerName | Fonden ConCura |
| CustomerBusinessNumber | 35237038 |
| TechnicianContactID | 3 |
| TechnicianFullName | Bo Pajesø Erichsen |
| TechnicianEmail | bke@fair-it.dk |
| RelationType | None |