get /api/v3/tickets/{ticketId}

TicketID 1479
TicketTitle Mailadresser til logistik
TicketNumber 05032026_3284270985
TicketPriority Low
TicketImpact NoImpact
TicketStatus Resolved
TicketSource Email
TicketType Incident
EndUserID 952
EndUserEmail pka@ewflavours.com
EndUserFirstName Peter
EndUserLastName Kallehauge
EndUserPhone
TicketResolvedDate 2026-03-05T12:57:06Z
TicketCreatedDate 2026-03-05T09:28:54Z
TechnicianFirstCommentDate 2026-03-05T09:37:17Z
FirstComment p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Hej Brian Jeg har ladet mig fortælle, at vi har en mailadresse i systemet, som hedder logistik@ewflavours.com. Salg har brugt den for at komme i kontakt med Anette og jeg. Men vores hedder jo logistics-dk@ewflavours.com Hvem modtager mails på den førstnævnte adresse? Er den udgået? (så skal den nok slettes, da den popper op som en mulighed, når man begynder at skrive logistik/logistics som modtager i Outlook. Med venlig hilsen / Best Regards Peter Kallehauge Logistic Coordinator M:+45 2466 1998 E: pka@ewflavours.com   A/S Einar Willumsen Abildager 23-25, DK-2605 Brøndby P: This e-mail message may contain information which is legally privileged and/or confidential. If you are not the intended recipient, you are notified that any unauthorised disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender and delete the material from any computer. Einar Willumsen has taken every reasonable precaution to minimise the risk of software viruses, and as such we cannot accept liability for any damage you may sustain as a result of such viruses.
LastEndUserComment p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Hej Peter,  Det er en konto der bruges i Malmö.  Kontoen bliver lukket på et tidspunkt i nærmeste fremtid. Med venlig hilsen / Best Regards Brian Reimer-Nielsen IT Manager M:+45 2020 7148 D:+45 3690 2318 E: brn@ewflavours.com   A/S Einar Willumsen Abildager 23-25, DK-2605 Brøndby P: +45 4345 2244 This e-mail message may contain information which is legally privileged and/or confidential. If you are not the intended recipient, you are notified that any unauthorised disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender and delete the material from any computer. Einar Willumsen has taken every reasonable precaution to minimise the risk of software viruses, and as such we cannot accept liability for any damage you may sustain as a result of such viruses. From: Peter Kallehauge <pka@ewflavours.com> Sent: 05 March 2026 10:28 To: Brian Reimer-Nielsen <brn@ewflavours.com> Cc: Fair IT Support <support@fair-it.dk> Subject: Mailadresser til logistik   Hej Brian Jeg har ladet mig fortælle, at vi har en mailadresse i systemet, som hedder logistik@ewflavours.com. Salg har brugt den for at komme i kontakt med Anette og jeg. Men vores hedder jo logistics-dk@ewflavours.com Hvem modtager mails på den førstnævnte adresse? Er den udgået? (så skal den nok slettes, da den popper op som en mulighed, når man begynder at skrive logistik/logistics som modtager i Outlook. Med venlig hilsen / Best Regards Peter Kallehauge Logistic Coordinator M:+45 2466 1998 E: pka@ewflavours.com   A/S Einar Willumsen Abildager 23-25, DK-2605 Brøndby P: This e-mail message may contain information which is legally privileged and/or confidential. If you are not the intended recipient, you are notified that any unauthorised disclosure, copying, distribution or use of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender and delete the material from any computer. Einar Willumsen has taken every reasonable precaution to minimise the risk of software viruses, and as such we cannot accept liability for any damage you may sustain as a result of such viruses.
LastEndUserCommentTimestamp 2026-03-05T12:56:08Z
LastTechnicianComment p, strong, em, ul, ol, li, img, h1, h2, h3, h4, h5, h6, span, div, hr, b, i, u, a { border: none !important; box-sizing: unset !important; border-width: 0px; border-style: none !important; border-color: currentcolor; } Kære Peter, Den konto bruger de i logistik i Sverige. Det er en fællesbruger - men den skal nedlægges, ja. Bjarke Falch Sørensen Systemkonsulent
LastTechnicianCommentTimestamp 2026-03-05T09:37:17Z
OnSiteDurationSeconds 0
OnSiteDurationMinutes 0
OffSiteDurationSeconds 0
OffSiteDurationMinutes 0
OnSLADurationMinutes 0
OffSLADurationMinutes 0
TotalDurationSeconds 0
TotalDurationMinutes 0
CustomerID 14
CustomerName Aktieselskabet Einar Willumsen
CustomerBusinessNumber 10343216
TechnicianContactID 5
TechnicianFullName Bjarke Falch Sørensen
TechnicianEmail bs@fair-it.dk
RelationType None